How do I fix Buffering?

2 minutesread

  1. Make sure you have the Box X update. And check News to see if you are fully updated.  You can get Box X by following the video here:
  2. Check your internet speed by clicking the Speed Test tile on your softbox in Tools
  3. Power Cycle: Unplug your Router, Modem and Softbox for 10 minutes. The re-plug in.
  4. If you have buffering in DriveMob- or other IPTV try or buy another service here:  No IPTV is perfect, you may find a better source.
  5. If you are having buffering in the Movie Apps like Cinema HD or Cyberflix, then get Real Debrid, and We also recommend trying different apps for the movie or show or different links: Real Debrid:
  6. For Movies and TV Shows Get VOD. VOD has over 30,000 Movies and 2000 Shows that are one click play you can try or buy it here:
  7. Still buffering?  We highly recommend you connect to the internet with a direct line(Ethernet cable–Looks like a big phone cable).  If you can not run an Ethernet cable then get an Ethernet to Power adapter here:
  8. We also Highly recommend having a good router if you insist on running your box on WiFi.  If you prefer WiFi, then Get yourself a good router. The one included with your internet provider is ALWAYS junk, and blocks things on the box sometimes. Which is why we recommend doing a Power Cycle to refresh it regularly. GET a new Router Here:
  9. Also Please Note that if you want to run Softbox on WiFi then it’s best to have a Softbox X. The softbox X uses the new routers 5g speeds(200mbs).  The Softbox Pro only uses 2.4 ghz which will max out at 30mbs.(with a direct Ethernet line though will work amazingly)  To Get the Softbox X go here:
  10. Always shut off your Softbox by hitting the SHUT DOWN tile on the box.  Or configure your power button on the remote to shut down the softbox completely.


In some very rare cases Even VOD, and Real DEBRID and all the IPTV services will not have a good source for what you’re looking for.  If you completed ALL of the above, then this VERY RARE. But if this is your situation then: you may want to see if your show is available on one of the paid services like Netflix, Amazon Prime, or Youtube Tv, by doing a Google search. Example Google: stream “Name of you show” 


2 minutesread